Job Objective:
The Vehicle Transport Receptionist is responsible for managing and organizing the reception of transported vehicles, ensuring high-quality service for customers.
Responsibilities:
Receiving Vehicles: Accept incoming vehicles and ensure they meet the required specifications.
Information Logging: Record details of received vehicles in the system, including VIN and overall condition.
Customer Communication: Communicate with customers to provide information about the status of their vehicles and delivery timelines.
Transport Coordination: Coordinate transport operations with other teams to ensure timely delivery of vehicles.
Complaint Handling: Address any customer complaints or inquiries professionally.
Reporting: Prepare regular reports on reception operations and vehicle status.
