Job Objective:
The Station Supervisor is responsible for effectively managing and operating the stations, ensuring high-quality service delivery and achieving operational goals.
Responsibilities:
Operations Management: Oversee all daily operations at the stations, including staff and equipment management.
Staff Training: Train and guide new employees, providing ongoing support to the team.
Quality Assurance: Monitor service levels to ensure they meet required quality standards.
Reporting: Prepare regular reports on station performance and provide recommendations for improvement.
Coordination: Collaborate with other departments such as maintenance and sales to ensure smooth workflow.
Problem Resolution: Address any operational or customer-related issues or complaints effectively.
Planning: Contribute to future operational planning and develop strategies to enhance performance.